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Delete, Ignore, Snub or Engage? How Mature Companies Should Tackle Negative Social Media Feedback Analyses

eglobalis

Introduction As companies mature, they face increasingly complex decisions about how to handle customer complaints and negative feedback on social media. Impact of Ignoring Negative Feedback: A High-Stakes Gamble Ignoring complaints can have significant consequences.

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Watch A Great Emotional Ad That Is Critically Acclaimed

Beyond Philosophy

The clamor on Social media and with my friends and family in England has been, “Have you seen that Sainsbury’s Christmas ad? Sainsbury’s Christmas Ad is appearing in social media feeds around the world. Great ads create a great emotional connection, and many times, don’t even involve a product or service. It’s great!”.

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Do You Harness the Power of Habit in Your Marketing Yet?

Beyond Philosophy

Procter & Gamble learned the lesson that getting the habit wrong could mean the difference between fail and success of a product launch. When launching Febreeze initially they targeted people with odour problems at their homes.

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Elevate the VIP Experience: How to Maximize High Spenders in Gaming & Gambling 

Comm100

In the vibrant universe of the gaming and online gambling industries, VIP players aren’t just valued customers; they’re akin to brand ambassadors. Comm100: Leading the Next-Gen Revolution in Gaming & Gambling Communications In this dynamic landscape, Comm100 emerges as a beacon.

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How to Increase Player Engagement – 4 Loyalty Strategies

Comm100

While every gambling platform faces distinct and different challenges, there’s one challenge that every site faces – how to increase player engagement. In the cluttered online gambling space, tailoring experiences can be the difference between a one-time visitor and a loyal player. The solution? Omnichannel communication.

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7 Ways to Use Customer Feedback in Marketing

Lumoa

Social media mentions. Share positive reviews on your website and social Similar to the above point, sharing positive reviews on your website and social media is a great way to amplify your customers’ voices and make them feel appreciated.  Don’t gamble with your marketing budget. Support tickets.

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McDonald’s Super Bowl Ad: I’m Lovin’ It

Beyond Philosophy

I know based on social media chatter that my next statement will be unpopular, but I didn’t like the Budweiser ad. Emotional Engagement and Brand Loyalty: Procter and Gamble Gets It…Do You? These candid, genuine reactions stimulated a lot of areas across the brain. 4 Actions to Exceed Customer Expectations.