Intercom, Inc.

SEPTEMBER 9, 2022

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” It’s all about artificial intelligence and machine learning.

Machine Learning 249

Machine Learning ML Unstructured Data AI 249

eglobalis

MARCH 30, 2025

Some front-line employees, under pressure to improve scores, even game the systemnudging only happy customers to take surveysdistorting the truth. Social media has been a game-changer here: customers often voice praise or grievances on Twitter, Facebook, or WeChat as their experience unfolds.

AI 320

AI CX Sentiment Analysis Predictive Analytics 320

Intercom, Inc.

FEBRUARY 13, 2020

And if you think about AWS, if you think about the rise of cloud data warehousing, that is a big technology change and a big game changer for a lot of companies. “So we’ve seen companies who have basically re-centralized their data into cloud data warehouses, and that is the source of truth.

Unstructured Data 181

Unstructured Data Omnichannel Machine Learning Structured Data 181

Hodusoft

OCTOBER 17, 2024

Machine Learning (ML) In the last few years, ML is proving to be a game changer for call centers and customer-facing organizations. Natural Language Processing (NLP) NLP enables machines to understand and interpret human language in a meaningful way.

Omnichannel 52

Omnichannel AI Customer Service Contact Center 52

Intercom

MAY 31, 2023

Deep learning algorithms are highly effective at processing complex and unstructured data, such as images, audio, and text, and have enabled significant advances in a wide range of applications such as natural language processing, speech recognition, and image recognition systems that include facial recognition, self-driving cars, etc.

AI 72

AI Machine Learning Artificial Intelligence Unstructured Data 72

Lightico

FEBRUARY 11, 2024

This is where AI advances in Intelligent Document Processing (IDP) emerges as a game-changer , offering advanced technological solutions to streamline and optimize these critical processes. This often result in inefficiencies, delays, and increased risk of errors and non-compliance. All with our pre-training.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

VOZIQ

NOVEMBER 13, 2022

For many leading recurring revenue businesses, AI is transforming retention by leveraging customer data, advanced analytics and machine learning to extract actionable intelligence and drive multichannel retention actions. Personalization is a critical component in upping your retention game. Predictive Modeling.

AI 52

AI Unstructured Data Customer Retention Machine Learning 52