Gaming Management Consulting Technology 
Beyond Philosophy
MAY 25, 2022
One of the few good things that came out of the pandemic was the acceleration of technology adoption and comfort. Plus, the need for contact center workers to work from home meant that organizations had to embrace the cloud, which is an essential element for the contact center technology of the future.
Sprinklr
AUGUST 12, 2021
It is the art of building and nurturing relationships with customers, and the science of using technology to stay compliant while leveraging the right content, at the right time, on the right social channels to generate leads and grow your business. Closing the sale with social selling doesn’t always have to be a zero-sum game.
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SurveySensum
JULY 14, 2020
He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle.
Totango
JANUARY 22, 2018
She has successfully designed and implemented customer-focused initiatives and creative customer engagement programs across multiple sectors of technology. Manager, Partner & Customer Experience. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.
Beyond Philosophy
JANUARY 19, 2022
While they have to this point largely been dominated by games and entertainment, these immersive technologies are poised to change how people interact with brands’ products and services in more everyday ways. Dobrev takes us through the ways Coca-Cola has been using these technologies in their customer strategy to great success.
Beyond Philosophy
MARCH 16, 2023
With so many companies concentrating on investing resources in customer experience management, with all the technology and tools in use to make it easier than ever before, why don’t we see the opposite? When an organization changes the game so drastically, it becomes an example, not just for like companies but for all companies.
Intercom
FEBRUARY 16, 2023
Throughout its history, retail has been punctuated by a great deal of technological advancements, and many have been quick to call each a revolution. Now, access to information and to each other has led them to take control of the narrative and rewrite the rules of the game. Joel: The how is technology.
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