Sprinklr

AUGUST 12, 2021

The benefits are clear: new business growth, increased competitive advantage, and an improved customer experience across all touchpoints. The enterprise that does not innovate ages and declines, and in a period of rapid change such as the present, the decline will be fast” – Peter Drucker, renowned management consultant, educator, and author.

Social Media 111

Social Media Education Sales Compliance 111

Beyond Philosophy

JANUARY 19, 2022

While they have to this point largely been dominated by games and entertainment, these immersive technologies are poised to change how people interact with brands’ products and services in more everyday ways. The Financial Times selected Beyond Philosophy LLC as one of the best management consultancies for the last two years.

Entertainment 78

Entertainment Social Media Management Consulting Touchpoint 78

1 to 1

MAY 2, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Todays customers are interacting with their chosen brands over multiple touchpoints. At the core of the strategy was an in-trial marketing game for Autodesks 3ds Max, a 3D modeling, animation, and rendering software.

Social Media 39

Social Media Touchpoint CRM Gaming 39

Lumoa

APRIL 24, 2018

Plus, NPS samples are insufficient i.e. of the total customer base how many responses would we need across a range of touchpoints to make NPS statistically valid? Mike Wittenstein Management Consultant and Managing Partner at Storyminers. "The bias inherent within NPS makes the scoring highly subjective.

NPS 126

NPS CX Net Promoter Score Close the Loop 126

Qualtrics

DECEMBER 20, 2018

I get to work with engineering teams to build products focused on helping customers optimize their Digital CX, and their employee experience across the moments and touchpoints that matter. Finally, my love of tennis has sustained me physically and it is a game that has taught me grit, how to compete and above all have fun!

Engineering 34

Engineering Business Administration Management Consulting Touchpoint 34

Qualtrics

DECEMBER 20, 2018

I get to work with engineering teams to build products focused on helping customers optimize their Digital CX, and their employee experience across the moments and touchpoints that matter. Finally, my love of tennis has sustained me physically and it is a game that has taught me grit, how to compete and above all have fun!

Engineering 20

Engineering Business Administration Management Consulting Touchpoint 20