Beyond Philosophy

JUNE 25, 2021

As a swing state, Georgia politics have been a hotbed of activity and turmoil in the past few years. For example, Delta was drawn into the kerfuffle over the recently passed Georgia voting laws, which the opposition said restricted in some ways the ability for people to vote. The Takeaway. < [link] > Josephs, Leslie.

Customer Experience 153

Customer Experience Start-ups Healthcare Government 153

Fonolo

MAY 10, 2023

Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Avaya Engage, June 18-21 Orlando, Florida Avaya Engage is contact center professionals looking to discover what’s next in customer experience technologies. You’ll be glad you did!

Contact Center 87

Contact Center Healthcare Gaming Innovation 87

Fonolo

MARCH 6, 2019

With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. The North American Customer Service Management Association is a must-follow for contact center professionals.

Customer Service 102

Customer Service Contact Center Education Non-Profits 102

Beyond Philosophy

JULY 9, 2020

Or New York was walloped early with cases vs. Georgia, which opened up back in April. For example, if you were to ask your customers whether they phone or text their friends, you could determine that people who phone are older and people who text are younger or that those that text are more comfortable with technology than those who call.

Customer Experience 162

Customer Experience CX Technology Technology 162

ModSquad

OCTOBER 20, 2023

The best call center isn’t in Georgia – neither the state nor the country. You need the best technology run by the best possible team. The technology is already in the cloud – no co-location required. Where is the best place to look for call centers this year? The best call center isn’t in India. Are they all in Mumbai?

Start-ups 59

Start-ups Technology Technology Customer Experience 59

Steven Van Belleghem

NOVEMBER 10, 2020

So far, Walmart launched clinics in Arkansas, Texas, and Georgia and it is currently planning to open six additional locations around Atlanta and new Florida locations soon. On top of that it also offers free online wellness courses. Toyota’s Woven City is expected to appear in 2021 at the foot of Mt. Fuji in Japan.

Healthcare 98

Healthcare Customer Experience Education Manufacturing 98

Qualtrics

JULY 3, 2019

I graduated from Georgia Tech with a Bachelor’s Degree in Aerospace Engineering. I enjoyed the courses, so decided to enroll in the Master’s CS program at Georgia Tech. There is always an influx of new technologies and I’ve always loved to learn about them. This is Nick’s “Why Qualtrics” story. My name is Nick Tran.

Engineering 36

Engineering ML Machine Learning Technology 36