Drive to 15 – How Minimum Wage Increases Will Impact Businessess & Contact Centers
Taylor Reach Group
JUNE 15, 2017
The most affected industries are expected to be retail and hospitality and Contact Centers. When you look at outbound telemarketers, most of them are already moved away, to avoid the hindrance of government rules such as “do not call” etc. This will be difficult for small businesses to absorb.
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