Lumoa

FEBRUARY 9, 2023

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision-making.

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision making.

Net Promoter Score 107

Net Promoter Score Customer Experience CEM B2C 107

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision making.

Net Promoter Score 60

Net Promoter Score Customer Experience CEM B2C 60

SurveySensum

MARCH 7, 2025

Use predictive analytics to anticipate patient needs and improve care delivery. With SurveySensums customized and analytical dashboards, you can do sentiment tracking, and real-time analytics to make data-driven decisions with confidence. Improves interoperability by structuring unorganized text data.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52