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Hawaii State FCU Improves Customer Service with Voice Call-Backs 

Fonolo

But for almost 100 years, Hawaii State Federal Credit Union has been guided by this founding principal as they do business with – and care for – their 120,000 members. Hawaii State FCU is one of the Aloha State’s leading financial institutions. To serve customers well, innovation and excellent customer service is a must.

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Dreamforce 2014: Process Is More Important Than Analytics

Customer Experience Matrix

The core technology was acquired when Salesforce.com bought EdgeSpring last June. The mobile app builder for Salesforce1** is the sort of innovation only a geek would love: after all, most people don’t think much about system building in general, let alone get excited about making it easier to build mobile apps for Salesforce.