Rating vs. ranking: which question type is best for your data?
Qualtrics
FEBRUARY 20, 2021
A classic example of a rating scale question is NPS (Net Promoter Score) : On a scale of one to ten, how likely are you to recommend us to a friend or colleague? Had you provided an open field answer instead of or as well as the rating scale, you could have picked up the requirement for gluten-free options on your menu. Get Started.
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