Hawaii and Social Media - Tech Customer Success

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Hawaii

Social Media

Is This One of the Most Important New Jobs in Business Today?

Beyond Philosophy

FEBRUARY 6, 2021

got her doctorate at Stanford University, and after a stint at the University of Hawaii and then Apple, she now works in Silicon Valley at a social media giant. Anne Wilson, Ph.D., earned her doctorate at Harvard Business School, and now works in behavioral finance for a national investment firm. Lauren Cheatham, Ph.D.,

Social Media

Social Media Finance Management Consulting Customer Experience

The most important customer service skills for 2021

Zendesk

APRIL 26, 2021

With tools like Slack and Zoom within their workspace, agents can seamlessly collaborate inside and outside the CX organization, whether they’re in the office or working from a beach in Hawaii. Experience interacting with customers over social media channels. Product knowledge. Being comfortable working across channels.

Customer Service

Customer Service Customer Expectations AI Social Media

Is This One of the Most Important New Jobs in Business Today?

The most important customer service skills for 2021

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