Healthcare Innovation Text Analytics 
eglobalis
FEBRUARY 3, 2025
Similarly, Oracle has been using its Oracle Text Analytics tool since 2015 to analyze customer feedback from surveys, social media, and reviews. Solution: Sentiment analysis tools like Oracle Text Analytics and IBM Watson Natural Language Understanding analyze customer feedback across multiple channels (e.g.,
SurveySensum
MARCH 10, 2025
With the right text analytics software. What is Conversation Analytics? Conversational Analytics is the process of analyzing customer interactions – across chats, emails, call transcripts, surveys, and other communication channels – to extract insights, detect trends, and improve customer experience.
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SurveySensum
MAY 9, 2025
Because heres something to think about: two out of three patients have had a negative experience with a healthcare provider. Patient feedback refers to the insights and evaluations provided by patients about their healthcare experiences, covering everything from the quality of clinical care to the efficiency of administrative processes.
SurveySensum
JUNE 2, 2025
If multiple reviews hint at a missing feature or pain point, youve just found your next product innovation. For example, a model tuned for e-commerce product reviews might completely misinterpret technical language used in B2B software feedback or healthcare reports. Every domain has its jargon, tone, and customer expectations.
SurveySensum
JANUARY 16, 2025
The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc. With its innovative and AI-driven capabilities, it helps organizations collect feedback, analyze it, and create actionable insights to drive growth.
SurveySensum
OCTOBER 23, 2024
These companies are often known for their innovative and customer-centric approach, making way for the average NPS score of 61. With tried and trusted and innovative strategies, digital marketing agencies hold the reins here. Another reason for the high NPS score is their responsiveness, which makes the clients feel valued.
Lumoa
DECEMBER 5, 2017
Helsinki has welcomed 20.000 innovators at Slush , the world's leading startup event. Did you know that text analytics at Lumoa are powered by AI? ”AI petri_salo : “ #Innovating with #techstartups may help you find ways to solve bigger and more valuable problems for your customer.” Certainly, yes!
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