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If I call my healthcare provider, Park Nicollet, I will be on hold about 20-25 minutes before a live person answers the phone. I started writing this newsletter from Fort Collins, Colorado where I had dinner with my son and a neighbor and both complained about how bad customer service in healthcare is.
Extreme growth was concentrated in hard-hit areas including California, NewHampshire and Oregon. Food, healthcare, and, yes, toilet paper were high on their shopping lists. Online groceries, cold medications, fitness equipment and computers surged, as did preordering for in-store pickup. Canada, and United Kingdom.
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