SurveySensum

DECEMBER 24, 2024

Qualaroo Generate accurate insights on customer sentiment with AI Question branching Survey customization Essential $69 per month Premium $149 per month Business $299 per month 4.4 Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc. And not just that.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

Lumoa

APRIL 28, 2024

Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Companies use surveys, NPS, CSat, and reviews to gauge customer sentiment but often base improvements on intuition. Which Platform Fits Your Needs?

Sentiment Analysis 78

Sentiment Analysis Compliance AI Social Media 78

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SurveySensum

AUGUST 9, 2022

SurveySensum is one of the best survey tools that use AI and other advanced technologies to create intelligent NPS, CES, CES, CSI, SSI, and market research forms and surveys to gather customer feedback. The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. .

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

1 to 1

JULY 25, 2024

Introduction The Net Promoter Score (NPS) has long been a widely used metric for assessing customer loyalty, satisfaction, and the potential for customer churn as a relationship and transactional metric. The Inadequacies of NPS NPS is centered on a single question: “How likely are you to recommend us?” Read the original here.

Sentiment Analysis 20

Sentiment Analysis Customer Feedback Net Promoter Score NPS 20

Retently

MARCH 26, 2024

Alternatives to Qualtrics often introduce unique features or specialize in certain areas, like customer experience surveys, NPS surveys , or employee engagement, so you’re not paying for functionalities you don’t use. Moreover, different industries might have unique requirements that demand specialized survey tools.

Sentiment Analysis 78

Sentiment Analysis NPS Social Media CRM 78

SurveySensum

AUGUST 3, 2023

It lets you create various surveys like NPS, CES, CSAT, etc., SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. Implement regular NPS surveys to gauge customer loyalty and satisfaction. Specialized in conducting NPS surveys.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

MAY 12, 2022

SurveySensum is an enterprise customer feedback platform that helps automotive, healthcare, BFSI, and telecom sectors improve their customer satisfaction. Here are some of the reasons how SurveySensum is helping organizations boosts customer satisfaction score, increases response rate, and improves NPS score.

Sentiment Analysis 52

Sentiment Analysis Customer Satisfaction NPS Customer Feedback 52

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. NPS, CES & CSAT surveys. AI Sentiment Analysis. And not just that. along with high-end data security measures.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. Launch NPS, CES, or CSAT Surveys – Sign Up for Free 2.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

InteractionMetrics

MARCH 20, 2025

At its core, Medallia focuses on real-time insights that reveal overarching sentiment and pinpoint specific touchpoints influencing NPS, CSAT, or loyalty. Verint Experience Cloud Verint helps regulated industries like healthcare and finance unify customer data from calls, chats, surveys, and apps. angry social media comments).

CX 52

CX Social Media Contact Center AI 52