SurveySensum

AUGUST 22, 2024

Did you know that 93% of healthcare companies have suffered data breaches in the past three years? The primary goal of this act is to ensure that the individual’s data is safeguarded from unauthorized access while still allowing healthcare companies to function efficiently. Shocking, right? And the best part? G2 Rating : 4.7/5

Healthcare 52

Healthcare Legal Compliance Start-ups 52

DMG Consulting

AUGUST 9, 2018

The benefits of IVAs transcend verticals: they can serve as personal shoppers, ensure compliance with healthcare protocols, book reservations or schedule appointments, assist with financial transactions, and much more.

Text Analytics 48

Text Analytics Contact Center Predictive Analytics Machine Learning 48

Confirmit

DECEMBER 17, 2018

The company provides customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or abroad. Access to live customer comments and text analytics. Bupa Global is the international health insurance division of Bupa.

Text Analytics 40

Text Analytics Customer Experience VOC Healthcare 40

Lumoa

APRIL 18, 2023

For example: If analytics shows your enterprise customers are particularly sensitive to being passed around between multiple support agents, you can update your ticket routing so that inbound tickets from that segment are automatically escalated to a tier 2 agent.

Customer Experience 78

Customer Experience CX Net Promoter Score Unstructured Data 78

SurveySensum

JULY 30, 2024

Industry-Based Surveys Healthcare Surveys : Email surveys can be launched in the healthcare industry to gather patients on their experience with healthcare services, including quality of care and interaction with medical staff. (Rating scale) Was your issue resolved to your satisfaction? Open-ended) 6.

Healthcare 52

Healthcare Non-Profits NPS Customer Satisfaction 52

SurveySensum

DECEMBER 24, 2024

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

DMG Consulting

JUNE 11, 2019

IVAs are being deployed to support transactions in retail, healthcare, customer service, and innumerable other areas of business. Companies that transition to IVA technology are benefitting from an array of sophisticated AI-based capabilities and intelligent augmentation.

Contact Center 48

Contact Center Artificial Intelligence Text Analytics Machine Learning 48

SurveySensum

AUGUST 3, 2023

Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. It lets you create various surveys like NPS, CES, CSAT, etc.,

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

DMG Consulting

APRIL 16, 2019

In the context of autonomous cars, IBM Watson, algorithmic trading, software-defined networks, self-healing applications, healthcare diagnostics, and more, AI is playing an increasingly influential role in today’s world. Artificial intelligence (AI) is seeing rapid adoption across industries.

Contact Center 48

Contact Center Predictive Analytics Machine Learning Artificial Intelligence 48

SurveySensum

OCTOBER 9, 2023

SurveySensum boasts a proven track record in a range of industries, from automotive and healthcare to fintech, telecommunications, and insurance. Also, their text analytics tool helps you gain insights from open-ended customer feedback.

Text Analytics 52

Text Analytics Start-ups NPS Customer Feedback 52

SurveySensum

JANUARY 16, 2025

The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc. AI-enabled Text and Sentiment Analysis With SurveySensums AI text analytics , identifying top customer issues takes just seconds.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

Lumoa

APRIL 28, 2024

Its omnichannel text analytics feature comes with Natural Language Processing and is supported by AI (more about this in the next segment). For businesses operating in the US, HITRUST/HIPPA compliance (healthcare sector) and FedRAMP can be important. Lumoa is more specialized than Medallia and Qualtrics.

Sentiment Analysis 78

Sentiment Analysis Compliance AI Social Media 78

ProProfs

MAY 3, 2023

Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Used for education, healthcare, and business assessments. Helps create concise and conversational surveys. Send notifications for all survey responses to keep you informed.

Education 52

Education Text Analytics CRM Social Media 52

ProProfs

MAY 3, 2023

Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Used for education, healthcare, and business assessments. Helps create concise and conversational surveys. Send notifications for all survey responses to keep you informed.

Education 52

Education Text Analytics CRM Social Media 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. No more manual coding!

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Qualtrics

APRIL 5, 2021

Analytics are what turns your data into insights, and when you’re collecting a lot of data, you need powerful analytics tools to mine for deep insights. The ‘must have’ analytics for every research platform are: Text analysis — essential for identifying trending topics and sentiment from open text responses.

Text Analytics 26

Text Analytics Key Driver Analysis Social Media Predictive Analytics 26

Qualtrics

SEPTEMBER 24, 2019

Today, the text analytics software that comes with the best online survey tools makes light work of text responses — it automatically analyzes responses, assigns topics and sentiment scores and automatically shows you the trending topics and sentiment. Single Sign-On. Data encryption in transit. Multi-factor authentication.

Artificial Intelligence 20

Artificial Intelligence Key Driver Analysis Start-ups Text Analytics 20

DMG Consulting

MARCH 18, 2020

In times of trouble, which is the case today, it’s typical for customers to reach out more frequently to the companies with whom they conduct business, particularly healthcare organizations, insurance companies and financial services organizations. As necessary, conduct video-based training sessions with employees who are working from home.

Contact Center 100

Contact Center Legal Government Transportation 100

SurveySensum

MARCH 7, 2025

Businesses in the healthcare industry must focus on two key aspects to enhance the overall patient experience: Managing thousands of patient feedback efficiently. Thats where Text Analytics for Health comes in. What is Text Analytics for Healthcare? Ensuring data security and privacy at all times.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52

SurveySensum

OCTOBER 23, 2024

Pharmacy : Local independent pharmacies (52) Convenience : Amazon (55) Grocery : H-E-B (71) Home Improvement : Sherwin Williams (48) Suggested Read : NPS in Retail: Benchmarks, Best Practices & More In Healthcare Average NPS score – 46 Healthcare is another industry where the average score has seen a surge.

NPS 52

NPS E-commerce Transportation Healthcare 52

SurveySensum

APRIL 18, 2025

AI-Powered Text Analytics Bid farewell to manual number-crushing. Jotform Small to large businesses, freelancers, and healthcare or finance industries Pre-built, industry-specific templates Conditional logic Connect with CRMs, email tools & more Easy survey sharing via QR codes Paid plan starts at $34/month 4.7

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52