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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He has over 25 years of experience with expertise in Business Transformation, Customer Experience, and Retail/Hospitality. Laura Bowyer has a proven track record of creating customer-centric cultures within FMCG and Hospitality and is currently heading the Customer Excellence of KFC. LinkedIn : [link]. Website : [link].