Customer Experience Management: An Exclusive Interview with Micah Solomon
SugarCRM
AUGUST 19, 2020
I think it’s widely acknowledged that the hospitality industry, and in general, that the Ritz-Carlton Hotel Company is a leader in systematizing and sustaining an exceptional customer service experience. You go above and beyond to help a company, including going in hands-on as an undercover mystery shopper. . Solomo n: Yes!
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