Confirmit

SEPTEMBER 27, 2017

Philadelphia Insurance reached a record NPS® score of 60. You'll also find success stories from AIG, Amadeus Hospitality, Lexis Nexis, and Ulta to help inspire you towards CX greatness. Voice of the Customer Voice of the Employee Market Research Case Studies.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

SEPTEMBER 27, 2017

Philadelphia Insurance reached a record NPS® score of 60. You'll also find success stories from AIG, Amadeus Hospitality, Lexis Nexis, and Ulta to help inspire you towards CX greatness. Voice of the Customer Voice of the Employee Market Research Case Studies.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

JUNE 15, 2017

Siemens has been working to put the customer at their heart of their business for several years and now has a sophisticated program that incorporates both relationship and transactional surveys, closed loop processes, Voice of the Employee and NPS ® best practices. Voice of the Customer Company. and Fred Reichheld.

B2B 40

B2B Net Promoter Score VOC NPS 40

Qualtrics

OCTOBER 24, 2019

The material you use to shape your training could include things like customer survey data about a given experience, traffic patterns and visit duration data, individual customer testimonials and NPS before during and after the holiday period. ??You You may also be taking on new or temporary staff to handle the peak season.

CX 32

CX Entertainment Hospitality Hospitality 32

Qualtrics

OCTOBER 15, 2019

The material you use to shape your training could include things like customer survey data about a given experience, traffic patterns and visit duration data, individual customer testimonials and NPS before during and after the holiday period. You may also be taking on new or temporary staff to handle the peak season.

CX 20

CX Entertainment Hospitality Hospitality 20