Hodusoft

FEBRUARY 22, 2022

Designed with an omnichannel approach to help enterprises build connections across every communication channel with customers and deliver delightful experiences. . However, with technological advancements more and more companies switched to an omnichannel contact center solution, with this shift accelerating in the last two years.

Innovation 52

Innovation E-commerce Hospitality Hospitality 52

MattsenKumar

JUNE 6, 2021

Centers catering to travel, hospitality, medical and e-commerce industries have registered an enormous influx. Omnichannel Expertise . MattsenKumar’s Omnichannel Framework offers a good understanding of the technicalities and provides a clear understanding. The exponential rise in volume is an attribute of COVID-19.

Technology 52

Technology Technology E-commerce Artificial Intelligence 52

SurveySensum

MAY 20, 2020

Entirely removed the non-essential content out from the prime real estate zones. Use of omnichannel to listen and engage customers. Hospitals quickly implement new technology to better support their personnel, and banks processing small business loans in record time. Lightened the bulky headers.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52