Hospitality Predictive Analytics Technology 
ECXO
NOVEMBER 16, 2023
Pioneers understand they can create competitive advantage over traditional firms by utilising the technology to serve customers with a better value proposition – at scale. Predictive analytics are being used to anticipate customer needs, identify likely issues and and work out what comes next. Then ChatGPT happens.
CommBox
DECEMBER 6, 2023
This article explores in detail the transformative impact of live chatbots on agent productivity and how they can serve as a cost-effective solution for any business wanting to take the full advantages of such innovative technology.
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Qualtrics
JANUARY 10, 2020
Technology is an integral part of life, and for location-based businesses like shops, or restaurants it can play an important part in bringing the digital and physical worlds together. Here’s 6 technologies bridging the gaps and helping deliver better customer experiences. Augmented Reality (AR). In-store self-service.
Shep Hyken
JULY 8, 2022
For example, a hospital could use an IVR to allow clients to change appointments over the phone. Hospitals can integrate CRM to monitor patients and appointments. Today, banks face stiff competition from leading privatization-based technology companies. Predictive analytics is an effective way to solve problems.
Qualtrics
NOVEMBER 1, 2019
Many of these technologies are looking to put the ‘care’ in healthcare back into the hands of the patient, allowing them more control over their own wellness. But with increasing choice, it can be challenging for health systems and patients to know which technology is right for them. Take Electronic Health Records (EHR) as an example.
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