Inside Customer Service
JULY 11, 2024
Case Study: Waterton Waterton is a real estate investment and management company that focuses on multifamily and hospitality properties. It’s a combination of the words "residential" and "hospitality." It manages approximately 30,000 apartment units. CX Vision Resitality® Resitality is Waterton’s brand promise.
DMG Consulting
SEPTEMBER 14, 2021
Companies are re-evaluating their salary structures as they struggle to hire people for traditionally low-level jobs, including: contact center/customer service representatives, bank tellers, retail clerks, servers, hospitality workers, flight attendants, healthcare aides, and more.
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ECXO
MAY 29, 2024
By integrating skills in technology, design, real estate, hospitality, and customer service, Airbnb can quickly adapt to changes in the travel industry and user preferences, maintaining its position as a leader in the sharing economy.
Totango
MARCH 25, 2021
Even financial analysts took note as they too adapted to the changing market by shifting their investments to not just those businesses that enabled a better life at home including home improvement and real estate, but most importantly the companies that enable us to live our best life digitally. SevenRooms collaborates remotely.
Customer Bliss
OCTOBER 17, 2019
And what I’m here to tell you is, as someone who’s done it—I moved from a catalog company, to a car company to insurance, to real estate, to technology—the key though is getting the fundamentals down early. A lot of people think they need to stay in their vertical lane. And the fundamentals are a few things. #1:
Hodusoft
APRIL 17, 2024
Healthcare Medical practices, hospitals, and healthcare facilities can use auto attendants to route calls to different departments such as scheduling, billing, or patient services. Some of them are: 1. Auto attendants can also provide callers with information about branch locations, ATM locations, and account services.
Hodusoft
FEBRUARY 22, 2022
The year 2020-21 witnessed an unprecedented surge in customer inquiries across sectors be it E-commerce, the hospitality sector, BFSI (Banking, Financial Services, and Insurance), Healthcare, Travel and Tourism, or Real Estate. The hospitality industry is always flooded with many booking, date change, and cancellation inquiries.
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