Help Scout

JUNE 17, 2021

The hospitality brand is renowned worldwide because it empowers its employees to provide an excellent experience for each and every customer. This individual story from a Starbucks location in Leesburg, Virginia is an excellent example of why they are a third place for so many people. The Compass Model isn’t just for Disney, either.

Customer Experience 122

Customer Experience Hospitality Hospitality Start-ups 122

Qualtrics

APRIL 28, 2020

She is currently fulfilling her duty as a Captain in the Navy Reserves , working on a unit to care for the sick at a hospital in NYC. Another colleague’s mom is a housekeeper at a hospital and she’s right in the thick of things, putting the well-being of patients ahead of her own. However, she is not at home with her family.

Healthcare 49

Healthcare Hospitality Hospitality Social Media 49

1 to 1

FEBRUARY 25, 2021

Tab Abdeen : Hi, my name is Tab Abdeen and I am an inpatient pharmacist at a government hospital here in Denver, Colorado. About a month before we received our first batch of the COVID-19, the vaccines, the director of our hospital held a town hall meeting to discuss the vaccine and who would receive it first.

Hospitality 26

Hospitality Hospitality Healthcare Start-ups 26