Illinois Related Topics 
Customer Bliss
JANUARY 17, 2020
I learned about humanity in business by watching my dad in his Buster Brown shoe store in Des Plaines, Illinois. With that in mind, I want to share three lessons that every leader must embrace to transform experience and earn the right to customer-driven growth. Honor your customers’ lives.
Beyond Philosophy
SEPTEMBER 10, 2020
Many of the cult members were all in, leaving their spouses, selling all their possessions, and eventually turning up in a field in rural Illinois to wait for the Rapture. The messages told her that the aliens were coming to take them, the “true believers,” away in their spaceship on a specific date.
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Customer Think
FEBRUARY 20, 2023
In 1929 a Kroger store manager living in southern Illinois named Michael Cullen envisioned a fresh take on grocery retailing when he declared “What would happen if we turned the shop around and let people collect all the items they wanted themselves?”
The Customer Service Blog
APRIL 6, 2023
The son of chess master Emory Tate, Andrew was born in 1986, in Chicago, Illinois, and raised in Luton, England. Andrew Tate is an American-British former kickboxer, who is now a hugely successful businessman and internet personality.
Beyond Philosophy
AUGUST 8, 2018
We discussed this concept in more detail on our Intuitive Customer podcast when we had a special guest, Dr. Jeff Parker, PhD, the Assistant Professor of Marketing from the University of Illinois, Chicago. Dr. Parker has published many research articles on the psychological principles behind menu design.
Zendesk
APRIL 26, 2023
The Big Five tech companies recently announced a partnership with the University of Illinois on the Speech Accessibility Project , but AI company Voiceitt already has a beta app. Voice AI for real-time translation: Imagine being able to speak with any customer in their own language—or even their own dialect.
Taylor Reach Group
JUNE 15, 2017
As many of you have heard, Illinois, Ontario have announced anticipated minimum wage increases to $15/hour. If you look at this from a business perspective, specifically small business, it is a substantial increase on a percentage basis – Ontario:32% and Illinois 36%, to be exact. Impact on Small Business.
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