Innovation Related Topics 
eglobalis
NOVEMBER 5, 2024
Brian Solis’s journey is one of consistent foresight and evolution, making him one of the most impactful voices in the fields of digital transformation, customer experience, and innovation. His work focuses on advising enterprises on digital and business innovation, guiding them through the complexities of a fast-evolving digital landscape.
Callminer
NOVEMBER 15, 2022
CallMiner's VP of Product Management, Bruce McMahon, talks about highlights from his LISTEN 2022 keynote, including recent innovations and future investments.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Callminer
APRIL 25, 2023
Product innovation is critical for companies to stay competitive. Read this blog to learn more about product innovation, the various types of strategies, and best practices for success.
Callminer
NOVEMBER 10, 2023
CallMiner's Bruce McMahon shares updates from the 2023.11 release, including advanced semantic search capabilities, improved user experience in Coach, and more.
Advertisement
Frost & Sullivan researched more than 50 leading VoC vendors, analyzing both their “innovation index” and “growth index” to independently select the top 10 performers in each of these categories.
Callminer
SEPTEMBER 8, 2023
Bruce McMahon, VP of Product Management, shares updates from the 2023.09 release including enhancements to bulk export API capabilities, giving customers even more control over their data.
Intercom, Inc.
APRIL 21, 2021
We recently had an internal discussion about innovation. Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Innovation means doing new, different, and better. Below is my answer for our team.
Speaker: Jason Cottrell and Brian Walker
As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive.
Advertisement
A CX myth is something widely believed or implemented that is based on “how we’ve always done it” thinking, rather than delivering truly innovative customer experiences. What CX myths are holding organizations back from top-level customer experience performance? What can companies do to find solid ground and move forward successfully?
Advertisement
Among the insights revealed are: 54% of CX executives’ CCaaS platforms don’t have effective self-service bots Only 41% are satisfied with their current AI and automation 53% can’t take advantage of AI innovations such as ChatGPT Get your copy of The Open CCaaS Advantage.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation.
Speaker: David Bard, Principal at VP Product Coaching
In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development!
Speaker: Conrado Morlan
Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation.
Speaker: Anne Steiner and David Laribee
As an innovative concept, Developer Experience (DX) has gained significant attention in the tech industry, and emphasizes engineers’ efficiency and satisfaction during the product development process.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.
Expert insights. Personalized for you.
391 
Let's personalize your content