Remove Innovation Remove Kentucky Remove Technology
article thumbnail

AI is a marathon, not a sprint: Zendesk CEO Tom Eggemeier on the evolution of customer service

Zendesk

Long before he was the CEO of Zendesk, his grandparents operated a small grocery store in Covington, Kentucky. ” But the right tools, the right strategy, and the right technological innovations solve for these problems. .” Tom Eggemeier knows a thing or two about customer experience.

AI 69