Intercom, Inc.

MAY 5, 2020

Every economy has basic infrastructure needs: from land to live on, to transport and communications systems to keep the economy connected.”. Where do you begin and what are the important factors you need to consider? Infrastructure is usually a good place to start. The pains of growing a platform. Jeetu Patel, Box.

Transportation 171

Transportation Machine Learning Engineering Customer Retention 171

Steven Van Belleghem

APRIL 27, 2021

Diversification has become a big part of innovation, and Grab is completely on board with that trend. It works with governments, banks, insurers and telco players in order to make transportation and transactions safer, more affordable, and more reliable. 2. Get out of your own lane. What about you? So what about your company?

Customer Experience 104

Customer Experience Transportation Artificial Intelligence Government 104

Neosperience

FEBRUARY 27, 2023

Mountain tourism: innovation and challenges Mountain communities , in which more than half of Italy’s territory falls, constitute a territorial system endowed with a great tangible and intangible cultural heritage. .”

Innovation 52

Innovation Technology Technology Artificial Intelligence 52

Intercom

JUNE 20, 2024

In this episode of Off Script, our VP of AI, Fergal Reid , talks about the evolution of machine learning, the challenges of applying it to customer service, and what it takes to build exceptional products. These breakthroughs belong in the sub-part of machine learning or artificial intelligence called natural language processing.

AI 98

AI Customer Service Machine Learning Artificial Intelligence 98

Uniphore

JANUARY 25, 2022

As we’ve seen with other innovations, the more familiar people become with the technology, the more they expect to see it. Automotive, healthcare, retail, banking, transportation, entertainment, education, human resources, legal services – and more. And it’s a two-way street. Take delivery tracking, for example.

AI 130

AI Artificial Intelligence Healthcare Legal 130

DMG Consulting

MAY 21, 2020

We’ve entered the new decade with great momentum in technological innovation. The changing workforce will drive much of the innovation in companies. VISION 2020. By Donna Fluss. View this document on the publisher’s website. DMG’s crystal ball shows an amazing outlook for the world of service and contact centers.

Contact Center 48

Contact Center Artificial Intelligence Transportation Outlook 48

C3Centricity

SEPTEMBER 24, 2017

I had already been speaking about the need for businesses to prepare for the dramatic change that was coming thanks to technological innovation. How many manufacturers will survive as the market for personalised road transport collapses? His five simple examples brought it home more powerfully than I have ever done before.

Technology 48

Technology Technology Manufacturing Transportation 48