Doing CX Right

JULY 14, 2020

George Washington University – view course info > here. Fostering a Culture of Innovation. Machine Learning & Artificial Intelligence. The course I completed is now offered at several reputable schools including: . Seton Hall University – view brochure > here. Going Virtual.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Taylor Reach Group

MARCH 26, 2018

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. You’ll leave with answered to your top questions.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

Qualtrics

JANUARY 16, 2019

Dillman- Regents Professor of Sociology, Washington State University. Peter Mackey Head of Strategic Innovation, Wizer. Who should go: Market research leaders looking to gain new, innovative ideas. Location: Washington, D.C. Hilary Mason- GM of Machine Learning, Cloudera. Cultural Anthropologist, Westat.

Gambling 28

Gambling Non-Profits Government Innovation 28

Intercom, Inc.

AUGUST 25, 2022

Mark is an award-winning journalist and digital media innovator with a career in broadcast news that spawns over 20 years – from his very first report on a prison riot in Dublin, to his award-winning reporting from war-torn Afghanistan. . If you enjoy our discussion, check out more episodes of our podcast.

Social Media 208

Social Media Machine Learning Start-ups Government 208