Fonolo
NOVEMBER 13, 2018
Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. Where: Foxborough, Massachusetts. It’s also a fantastic place to look globally at contemporary industry trends and innovators. When: April 7-10, 2019.
Zendesk
MARCH 3, 2021
WBUR asked Massachusetts residents to share experiences around getting the vaccine : People emailed in to report issues such as a confusing sign-up system and a lack of appointments. people to give them, both the staff in charge of injections and those in charge of documentation. and people to be vaccinated.
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Gainsight
JANUARY 18, 2021
As Nick explained in a recent conversation with Lee Weiner , Chief Innovation Officer at Rapid7, there was no direct path to the top early in all their careers. Early in 2020, Lee Weiner became the Chief Innovations Officer at Rapid 7, a leading global technology and security services company based in Boston, Massachusetts.
Customer Bliss
SEPTEMBER 5, 2019
In today’s episode, I have an engaging and enlightening conversation with Craig Langlois , the Chief Experience Officer at the Berkshire Museum in beautiful Berkshire, Massachusetts. Craig Langlois has devoted his professional life to developing innovative educational experiences in the arts as a teacher and a curator.
Comm100
MARCH 8, 2018
If you want an excellent example of innovative and relevant names, look at the sports team names in the NFL, NBA, and NHL. Other examples include: “Big Ben,” “Buckingham Palace,” “London Bridge” and “The London Eye” for London; “Atlantic City Walkers” for New Jersey, “Plymouth Rockstars” for Massachusetts and.
Comm100
MAY 22, 2020
If you want an excellent example of innovative and relevant names, look at the sports team names in the NFL, NBA, and NHL. Other examples include: “Big Ben,” “Buckingham Palace,” “London Bridge” and “The London Eye” for London; “Atlantic City Walkers” for New Jersey, “Plymouth Rockstars” for Massachusetts and.
Gainsight
AUGUST 10, 2020
I consider myself lucky to be part of a thriving Silicon Valley company while living and working (from home) in a place like Gloucester , Massachusetts. The CS org is a gold mine of feedback and potential innovation for your product team to leverage. Perhaps this is a silver lining of discovery and innovation amid this crisis.
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