Innovation Michigan Net Promoter Score 
SurveySensum
AUGUST 20, 2024
Innovative Mobile-Friendly Technology to Elevate Member Experience To give members access to their finances at their fingertips, credit unions offer online banking platforms, mobile apps, and digital payments.
Qualtrics
JULY 23, 2019
Fred Reichheld – Reichheld is a Bain Fellow, an author and speaker on loyalty, and creator of the Net Promoter Score , a common metric used to measure customer loyalty. Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World , and the founder of Bain’s Loyalty practice.
Expert insights. Personalized for you.
52 
Let's personalize your content