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William Paterson University is innovating the student experience

Qualtrics

Located in Wayne, New Jersey, William Paterson University is a public institution with approximately 10,000 students. Qualtrics predictive intelligence technology eliminates tedious manual work and helps colleges and universities understand key experience drivers. William Patterson Univeristy.

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Gain Ground Managing Hybrid Contact Centers

CSAT.AI

Legislation passed in California limiting companies from classifying workers as independent contractors contrasts sharply with other states like New Jersey who fined Uber $649 million. Customer service agents could be subject to chaotic new state or national legislation. Innovation benefits from wider input.