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Know an Insurance Innovator? Bring Their Name Forward!

Lightico

The new award program honors the people and companies that are helping to innovate, accelerate and enhance the insurance industry. If you would like to honor and recognize those who are innovating and modernizing the industry, nominate now! These people are true innovators. We want to recognize them and their contributions.

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What is an MGA in Insurance?

Lightico

Marketing – MGAs often use their expertise to develop innovative marketing strategies. What are the advantages of becoming an MGA? For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer. In return, MGAs help insurance carriers sell more policies.

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4 Issues Keeping Community Banking Leaders Up At Night

Lightico

Yarrow Diamond, CNB Bank’s SVP of Innovation Solutions , stressed how crucial it is today for regional banks to match their larger counterparts when it comes to serving today’s digital-first customers. “In Meanwhile, Quontico is investing in innovative new features to help set it apart in the marketplace. “We

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Celebrating Bridge-Builders

Chip Bell

This past week the news reported hanging nooses and “white’s only” bathroom signs in a Toledo, Ohio, GM powertrain plant. The Supreme Court overturned the law, and a powerful bridge began to be constructed between the races. But that bridge is still very much under construction.

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Customer Delight: Do the Math!

Customer Bliss

Experimentation: Building processes for improvement and innovation into the daily work of your business; developing capabilities to develop and roll out new offerings. Economics: Pricing your services appropriately, so that the customer gets value for money and you make the profit you expect.

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New-Age Learning Management System: What It Has in Store for You

ProProfs

Innovations in business technology (BT) are burgeoning at an impressive rate. LMS has come a long way since 1924 when Sidney Pressey, a psychology professor at Ohio State University, invented the teaching machine. Tell me and I forget, teach me and I may remember, involve me and I learn. Chinese proverb. in 2015 to U.S.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH.