Steven Van Belleghem

JUNE 29, 2020

It’s safe to say that health-related organizations, ranging from insurers to pharmaceutical companies, are not really perceived as the most customer centric. I’ve visited them many times during our nexxworks Innovation Programs , and each time I do, they blow me away with their ambitious and holistic vision.

Healthcare 52

Healthcare Customer Experience Pharmaceutical Hospitality 52

SugarCRM

JUNE 1, 2023

The company soon secured a leading market position, offering products and services to various sectors, from pharmaceuticals, electromedicine, and robotics to transport, power grids, defense, and agriculture. One of the biggest of them being the need for innovation in order to optimize processes for their fast-growing market.

Agriculture 26

Agriculture Pharmaceutical Customer Experience Transportation 26

Confirmit

JULY 15, 2020

The list include: Confirmit , Delvinia, EBSCO HEALTH/DynaMed, Datum, Ipsos, Observatorio 87, PBG, Provokers, Unilever, The Pharmaceutical Marketing Group, YOUNIVERSAL, DIMM Magazine, Brazilian Association of Research companies (ABEP) and of individual researchers (ASBPM) as well as ESOMAR. Market Research Product Innovation Best Practices.

Hospitality 52

Hospitality Hospitality Pharmaceutical Healthcare 52

SugarCRM

NOVEMBER 9, 2022

Engenco, partnering with CRM Online Australia Pty Ltd , receives special recognition for their use of Sugar Mobile to support field-based team members providing a diverse range of innovative products and solutions for transportation.

CRM 49

CRM Transportation Innovation E-commerce 49

CX Journey

MARCH 13, 2019

For instance, radical feedback from a mother of five to a room of C-level executives led to phenomenal product innovation at Verizon. Internal cross-functional innovation teams are also crucial for breaking down silos of information and communicating the customer journey as it stands and where it needs to be.

Customer Experience 60

Customer Experience NPS Pharmaceutical Text Analytics 60

C3Centricity

DECEMBER 20, 2021

I had already been speaking about the need for businesses to prepare for the dramatic change that was coming thanks to technological innovation. However, it was Pacheco’s slide that made me realise why I was so keen on companies adopting a customer-first strategy and running scenario planning.

Technology 87

Technology Technology Retail Innovation 87

CX Journey

MARCH 13, 2019

For instance, radical feedback from a mother of five to a room of C-level executives led to phenomenal product innovation at Verizon. Internal cross-functional innovation teams are also crucial for breaking down silos of information and communicating the customer journey as it stands and where it needs to be.

Customer Experience 32

Customer Experience NPS Pharmaceutical Text Analytics 32

Customer Bliss

AUGUST 23, 2016

He led numerous client engagement teams around the globe including financial services, insurance, healthcare, pharmaceutical, and automotive companies in Europe, the Middle East, Asia, and the United States.

Pharmaceutical 0

Pharmaceutical Finance Healthcare Start-ups 0

C3Centricity

SEPTEMBER 24, 2017

I had already been speaking about the need for businesses to prepare for the dramatic change that was coming thanks to technological innovation. Pharmaceuticals have for years been moving investment from sickness to wellness and health. His five simple examples brought it home more powerfully than I have ever done before.

Technology 48

Technology Technology Manufacturing Transportation 48

Intercom, Inc.

DECEMBER 13, 2018

One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases. For example, we launched at AstraZeneca (a large pharmaceutical company) six months ago. We launched at GSK (another pharmaceutical company) in July. On day one, we had 70,000 employees using Workplace.

Pharmaceutical 151

Pharmaceutical Start-ups Gaming Sales 151

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Steven Van Belleghem

MAY 19, 2020

José Teunissen, Projectleader Innovation Implementation @ bol.com. We want to keep evolving and innovating as a company, which has become harder and quicker since we are dealing with this crisis. . We pride ourselves in providing health and pharmaceutical advice for our visitors, with a mission to surpass a typical pharmacy visit.

Contact Center 52

Contact Center Start-ups E-commerce Innovation 52

Intercom, Inc.

FEBRUARY 4, 2021

And we work with three of the top four food companies in the world, seven of the top eight pharmaceutical companies in the world. I mean, you’ve said before Norman, that a failure in sustainability hasn’t been a failure of government, that it’s actually been a failure of invention or innovation.

Transportation 183

Transportation Gaming Start-ups Agriculture 183

Intercom, Inc.

FEBRUARY 15, 2018

If you say it out loud, it sounds like a pharmaceutical name that nobody could ever remember. You can see companies and products and services have borrowed this same language. You have to step away and look at examples outside of that if you want to be unique and powerful with your concepts and your language.

Start-ups 198

Start-ups Net Promoter Score Education Pharmaceutical 198