Confirmit

JULY 15, 2020

The list include: Confirmit , Delvinia, EBSCO HEALTH/DynaMed, Datum, Ipsos, Observatorio 87, PBG, Provokers, Unilever, The Pharmaceutical Marketing Group, YOUNIVERSAL, DIMM Magazine, Brazilian Association of Research companies (ABEP) and of individual researchers (ASBPM) as well as ESOMAR. Market Research Product Innovation Best Practices.

Hospitality 52

Hospitality Hospitality Pharmaceutical Healthcare 52

Customer Bliss

AUGUST 23, 2016

He led numerous client engagement teams around the globe including financial services, insurance, healthcare, pharmaceutical, and automotive companies in Europe, the Middle East, Asia, and the United States.

Pharmaceutical 0

Pharmaceutical Finance Healthcare Start-ups 0

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Zendesk

OCTOBER 31, 2023

Even beyond technology, generative AI is asserting itself in finance, pharmaceuticals, and art. But as brands innovate, there is a strong sense that nearly anything is possible. As of February, ChatGPT set the record for the fastest-growing user base. Once a novelty, generative AI is now part of the baseline of different technologies.

AI 52

AI Pharmaceutical Finance Technology 52

CallCare

MAY 14, 2024

This shift not only helps improve operational efficiency but also fosters innovation and growth. This access can drive innovation and improve the quality of services delivered. Additionally, these providers offer innovative solutions and up-to-date technology that can improve operational efficiency and security.

Business Services 52

Business Services Legal Compliance Innovation 52

SugarCRM

NOVEMBER 9, 2022

Engenco, partnering with CRM Online Australia Pty Ltd , receives special recognition for their use of Sugar Mobile to support field-based team members providing a diverse range of innovative products and solutions for transportation.

CRM 49

CRM Transportation E-commerce Innovation 49

Intercom, Inc.

FEBRUARY 4, 2021

And we work with three of the top four food companies in the world, seven of the top eight pharmaceutical companies in the world. I mean, you’ve said before Norman, that a failure in sustainability hasn’t been a failure of government, that it’s actually been a failure of invention or innovation.

Transportation 183

Transportation Gaming Agriculture Government 183

Gainsight

FEBRUARY 27, 2025

Jasmine Reynolds, Enterprise Customer Success Manager at Appfire Flow Jasmine Reynolds began her career in pharmaceutical and medical device sales, where she spent nearly a decade honing her skills in relationship management and strategic growth. Without further ado, here are four Black voices in CS who you should know.

Pharmaceutical 52

Pharmaceutical AI Education Predictive Analytics 52

C3Centricity

SEPTEMBER 24, 2017

I had already been speaking about the need for businesses to prepare for the dramatic change that was coming thanks to technological innovation. Pharmaceuticals have for years been moving investment from sickness to wellness and health. His five simple examples brought it home more powerfully than I have ever done before.

Technology 48

Technology Technology Manufacturing Transportation 48

CX Journey

MARCH 13, 2019

For instance, radical feedback from a mother of five to a room of C-level executives led to phenomenal product innovation at Verizon. Internal cross-functional innovation teams are also crucial for breaking down silos of information and communicating the customer journey as it stands and where it needs to be.

Customer Experience 36

Customer Experience Pharmaceutical NPS Text Analytics 36

SugarCRM

JUNE 1, 2023

The company soon secured a leading market position, offering products and services to various sectors, from pharmaceuticals, electromedicine, and robotics to transport, power grids, defense, and agriculture. One of the biggest of them being the need for innovation in order to optimize processes for their fast-growing market.

Agriculture 26

Agriculture Pharmaceutical Customer Experience Transportation 26

Steven Van Belleghem

MAY 19, 2020

José Teunissen, Projectleader Innovation Implementation @ bol.com. We want to keep evolving and innovating as a company, which has become harder and quicker since we are dealing with this crisis. . We pride ourselves in providing health and pharmaceutical advice for our visitors, with a mission to surpass a typical pharmacy visit.

Contact Center 52

Contact Center E-commerce Start-ups Innovation 52

Steven Van Belleghem

JUNE 6, 2021

It’s supposed to be both a culture as well as an operating model that puts customer obsession, a long term focus and permanent innovation at the centre of everything that the company does. This customer obsession and working backwards from their pain points to drive useful innovation has been the company’s North Star from the get go.

Customer Experience 104

Customer Experience Pharmaceutical Innovation Healthcare 104

Intercom, Inc.

DECEMBER 13, 2018

One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases. For example, we launched at AstraZeneca (a large pharmaceutical company) six months ago. We launched at GSK (another pharmaceutical company) in July. On day one, we had 70,000 employees using Workplace.

Pharmaceutical 151

Pharmaceutical Start-ups Gaming Sales 151

Qualtrics

DECEMBER 5, 2019

What is disruptive innovation? The term ‘disruptive innovation’ is attributed to Harvard professor of business Clayton Christiansen , who helped develop the concept in the 1990s. Another successful application of the brand’s technological know-how was pharmaceutical and cosmetics. Does disruption always come from start-ups?

Innovation 43

Innovation Pharmaceutical Start-ups Gaming 43

Gainsight

SEPTEMBER 22, 2022

Vikram Khanna, VP of Customer Success at Innovaccer , shared this during his session at this year’s Pulse, “Customer Innovation in Healthcare: Population Health and Value-Based Care.”. They are known for helping generate evidence for pharmaceutical, biotech, and diagnostics companies while accelerating value and optimizing outcomes. .

Healthcare 52

Healthcare Pharmaceutical Government Agriculture 52

eglobalis

MAY 4, 2025

Introduction [link] Artificial intelligence (AI) is driving transformative changes in the pharmaceutical and biotechnology industries, simultaneously accelerating drug development and enhancing the patient experience. Major pharmaceutical companies are increasingly partnering with AI startups to tap into these capabilities.

Pharmaceutical 292

Pharmaceutical Artificial Intelligence Hospitality Hospitality 292

ECXO

DECEMBER 10, 2024

These transformations, while essential for growth and innovation, can create a sense of discomfort and uncertainty among team members. Example in Action: A pharmaceutical company transitioning to a new sales model invested in a three-month training program, complete with role-playing exercises and individual coaching.

Pharmaceutical 156

Pharmaceutical Sales Actionable Insights Retail 156