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Welcome to the age of AI-powered predictiveanalytics. AI predictiveanalytics enables organisations to transform customer service into a proactive, personalised experience. AI-powered predictiveanalytics enable companies to determine demand and handle their resources effectively. The benefits continue.
They also looked at key learnings from some of the world’s leading VoC programs, including: Getting the exec team on board: The importance of predictiveanalytics to inform smarter decisions delivering true business value. Voice of the Customer Webinars.
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