Innovation Social Media Transportation 
eglobalis
NOVEMBER 3, 2024
Drawing inspiration from the agile, innovative cultures of South Korea and Israel, we can see that a shift toward creativity, adaptability, and individuality has the potential to enhance CX outcomes and cultivate deeper, more meaningful relationships.
ECXO
NOVEMBER 19, 2024
Application in CX : • Customer Data Platforms (CDPs) : Use CDPs to gather and analyze customer data from various touchpoints (social media, website visits, purchase history). By fostering a culture where diverse perspectives are valued, companies can create innovative solutions that cater to a wide range of customer needs.
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Zendesk
MARCH 6, 2023
But to make a good impression, passenger transportation companies need to take an honest look at their customer experience and prioritize needed changes to modernize their experience for the next generation of sightseers, vacationers, business travelers, and digital nomads.
Intercom, Inc.
FEBRUARY 4, 2021
The use of the burning of fossil fuels for energy, the use of fossil fuels for transport, then animals basically. And if you solve those three problems, energy, transport, animals, and the use of animals for food, then you’ve solved climate change, ostensibly. And then transport’s a big problem.
Steven Van Belleghem
APRIL 27, 2021
Diversification has become a big part of innovation, and Grab is completely on board with that trend. It works with governments, banks, insurers and telco players in order to make transportation and transactions safer, more affordable, and more reliable. 2. Get out of your own lane.
Aquire
MAY 24, 2021
According to the International Air Transport Association, demand for air travel decreased by 65.9 There’s a number of other ways airlines can use technology to create innovative experiences for their customers, too. The need for a flexible, digital approach is noticeable in the increased use of social media.
Steven Van Belleghem
FEBRUARY 17, 2022
In the first half of 2021, customers could visit Nike’s flagship store ‘House of Innovation’ in New York and engage in interactive and fun activities in a virtual recreation of Smith Rock State Park in Oregon through their mobile phones and other virtual and augmenting tools. Let me know over my social media!
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