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To deliver a better Customer Experience, stop reading this article and go to sleep!

ECXO

Boosted Creativity and Innovation: Creativity and innovative thinking are often born from a well-rested mind. In industries where innovation is the key to staying ahead, encouraging a culture of adequate sleep can lead to groundbreaking ideas and solutions.

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Kevin Maney on designing your own category

Intercom, Inc.

In this era of ever-increasing digital disruption and innovation, category design can be the ultimate business strategy for brands wishing to stand out from the crowd. It’s called Play Bigger, How Rebels and Innovators Create New Categories and Dominate Markets. And luckily for us, you literally wrote the book on this stuff.

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Why Sports is the Next Digital Innovation Hub

1 to 1

Yesterday at Advertising Week in New York City, MLB, NBA, and NFL executives shared their thoughts on the evolution of customer engagement in major league sports and why they’re experimenting with new technologies from live video to virtual reality. Kids learn about sports differently today,” commented Dawn Hudson, CMO of the NFL.

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3 Ways to Use Mobile To Your Advantage

Beyond Philosophy

DICK’S Sporting Goods use technology to their advantage. the sporting goods retailer gives all their in-store employees a mobile device they use to help Customers order online or take them to an interactive kiosk to find a product and order it. Enhance the current experience with Customer-led innovation.

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Technological trends and new challenges in the sport sector

Neosperience

In a context where the world of sport is constantly growing, but at the same time in need of change, the emergence of innovative technologies , the diffusion of new tools and their use have become factors of enormous importance for the growth and evolution of the sector.

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Five advanced customer service techniques to raise your game

Inside Customer Service

Conclusion Professional athletes can sometimes make their sport look easy. Discover even more advanced concepts from my LinkedIn Learning course, Innovative Customer Service Techniques. Help your team unlock their potential from Innovative Customer Service Techniques by Jeff Toister. Customer service is the same way.

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Faces of Customer Experience: Sean Hawkins

Customers That Stick

I have a terrific pulse on incorporating innovation into the contact center having implemented social, outsourcing partners, new technology, and new products, while maintaining an award-winning contact center. book, movie, sporting event, relationship, travel). False Dichotomy. They depended on me to do a job! Fill-In-The-Blank. >