Hodusoft

MAY 29, 2024

Capterra’s 2024 Shortlist for Auto Dialer Capterra is an Arlington, Virginia-headquartered company that was founded by Michael Ortner and Rakesh Chilakapati in 1999. Robo Dialer: This feature leverages automated voice messaging technology to deliver pre-recorded messages to a targeted list of contacts.

Contact Center 52

Contact Center CRM Construction Innovation 52

Lightico

MAY 2, 2022

The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. But it’s the real-time element that’s the real game-changer, not just in terms of Tesla’s bottom line but in terms of being a leader in customer obsession, road safety, and innovation. Tesla wants to give 80% of its U.S.

Customer Experience 59

Customer Experience Net Promoter Score Innovation Touchpoint 59

Customer Service Life

JUNE 26, 2017

Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. I came away from the conference with a couple new books on my reading list: Kaleidoscope: Delivering Innovative Service That Sparkles by Chip Bell. Click here to read the original.

Contact Center 68

Contact Center Artificial Intelligence Entertainment Customer Service 68

Comm100

FEBRUARY 1, 2023

Olark Headquartered: Ann Arbor, United States Founded: 2009 Olark is a live chat solution built around a simple platform for setup and use, with customers that include University of Virginia, Syracuse University, Ithaca College, and Harvard Business School. Article by Kate Rogerson Kate is the Content Marketing Specialist at Comm100.

Education 93

Education Omnichannel Customer Service B2B 93

VOZIQ

MARCH 19, 2021

The CUSTOMER Product of the Year Award is an annual recognition that highlights innovative, high-quality products that have enabled companies to exceed customer expectations and thereby driving revenues. . VOZIQ’s product is powered by more than 10 proprietary machine learning algorithms and advanced text analytics technolog y.

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52

VOZIQ

MARCH 19, 2021

The CUSTOMER Product of the Year Award is an annual recognition that highlights innovative, high-quality products that have enabled companies to exceed customer expectations and thereby driving revenues. . VOZIQ’s product is powered by more than 10 proprietary machine learning algorithms and advanced text analytics technolog y.

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52