article thumbnail

Achieve quick ROI on your CX: How small businesses innovate at scale

Zendesk

Innovative solutions are no longer just for big-time corporations, they’re for mom and pop shops and small businesses, too. Spartan Race started in Vermont with a single race, and has grown into a world-renowned lifestyle brand. You need an easy-to-use and fast-to-implement support tool that brings it all together.

article thumbnail

Drive revenue during an economic downturn

Zendesk

“We’re confident that Zendesk will allow us to service the rising ticket volume,” Orlando Gadea Ros, Business Innovation Director at Stanley Black and Decker, said. Founded in 2010 after 500 competitors raced an obstacle course in Vermont, Spartan Race is now the world’s largest obstacle race and endurance brand.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is an MGA in Insurance?

Lightico

Marketing – MGAs often use their expertise to develop innovative marketing strategies. What are the advantages of becoming an MGA? Knowledge – Most MGAs have years of experience working within the insurance industry. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer.

Retail 52
article thumbnail

6 Consumer Trends To Fuel Your Future Customer Experience

Kerry Bodine

It was so on point for companies looking to innovate the customer experience that I feel compelled to share. Max presented six trends that can help you frame your CX innovation efforts: Dynamic pricing. And Facebook plans to prevent users from posting embarrassing photos. Post-demographic consumerism.

article thumbnail

What Are Educational Quizzes and How Can You Build One?

ProProfs

According to Science Direct , “ Finding ways to apply games or game concepts in the classroom can be a promising and innovative tool for educators to engage their students in creative learning skills and attractive competition.”.