Kerry Bodine

JUNE 4, 2015

It was so on point for companies looking to innovate the customer experience that I feel compelled to share. Max presented six trends that can help you frame your CX innovation efforts: Dynamic pricing. And Facebook plans to prevent users from posting embarrassing photos. Post-demographic consumerism.

Customer Experience 70

Customer Experience Manufacturing Innovation Touchpoint 70

Zendesk

NOVEMBER 17, 2022

“We’re confident that Zendesk will allow us to service the rising ticket volume,” Orlando Gadea Ros, Business Innovation Director at Stanley Black and Decker, said. Founded in 2010 after 500 competitors raced an obstacle course in Vermont, Spartan Race is now the world’s largest obstacle race and endurance brand.

Engineering 97

Engineering Social Media Manufacturing Omnichannel 97

Zendesk

APRIL 2, 2021

Innovative solutions are no longer just for big-time corporations, they’re for mom and pop shops and small businesses, too. Spartan Race started in Vermont with a single race, and has grown into a world-renowned lifestyle brand. You need an easy-to-use and fast-to-implement support tool that brings it all together.

Innovation 52

Innovation CX Retail Start-ups 52

Lightico

MARCH 23, 2022

Marketing – MGAs often use their expertise to develop innovative marketing strategies. What are the advantages of becoming an MGA? Knowledge – Most MGAs have years of experience working within the insurance industry. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer.

Retail 52

Retail Innovation Sales Customer Service 52

ProProfs

AUGUST 25, 2021

According to Science Direct , “ Finding ways to apply games or game concepts in the classroom can be a promising and innovative tool for educators to engage their students in creative learning skills and attractive competition.”.

Education 52

Education Gaming Start-ups Technology 52