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Marketing automation and predictiveanalytics are among those game-changers. The best part about automation, however, is that it has opened the door to predictiveanalytics in marketing. This is the essence of predictive marketing, and it’s had no small part in Amazon’s massive success.
On the other hand, several do use rules and/or predictiveanalytics to help manage the post-purchase portion of the customer relationship – making them possible Journey Orchestration Engines (JOEs). Again, though, they fall short on other parts of the definition, in this case the one related to journey mapping.
The Pulse of PredictiveAnalyticsPredictiveanalytics forms the heart of proactive database management. Incorporating predictiveanalytics means your database isn’t solely operational—it’s strategic. 7 Must-Have Features for Next-Level Database Monitoring 1.
However, with recent technological advancements, Artificial Intelligence (AI) and MachineLearning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Today’s CRM tools have been infused with predictiveanalytics and machinelearning capabilities.
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