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Intelligent Document Processing: Fueling Efficiency and Growth

Lightico

This data includes loan applications , insurance documents , emails, reports, invoices, supporting documentation and contracts. Machine Learning (ML): ML algorithms enable IDP to learn from existing data patterns and improve its accuracy over time. The amount of information available to organizations today can be overwhelming.

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From OCR (Optical Character Recognition) to IDP (Intelligent Document Processing): The Evolution of Automation & AI in Financial Services

Lightico

Documents can either be internally generated and completed by customers or employees, or they can be any kind of document with information on it, such as bank statements, pay stubs, invoices, tax forms, basically any kind of document or image sent in by a customer.

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Harnessing the Power of Generative AI in CRM

SugarCRM

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. For example, when a customer’s invoice is overdue, your CRM can be programmed to automatically send a reminder to the customer.

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The Future of Sales Is Now: New Capabilities Powered by SugarCRM and sales-i

SugarCRM

Integrating AI and ML plays a critical role in this new dynamic. The depth continues with detailed insights into costing, RMA (Return Merchandise Authorization), invoicing, and the critical flows of payments and collections, as well as sales schedules, billing, and revenue recognition.

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