article thumbnail

How to Improve Surveys: Amas Tenumah Interviews Martha Brooke

InteractionMetrics

I now live in, you know, flyover state in Oklahoma City. It’s the invoicing. So not to pick on our friends at American Airlines. But I, too, have an American Airlines story, and I want to. So they canceled my flight. So they take me to Dallas a lot. So cancel my flight in Dallas. I’ve made this drive dozens of times.

NPS 52