Remove Invoicing Remove Social Media Remove Unstructured Data
article thumbnail

From OCR (Optical Character Recognition) to IDP (Intelligent Document Processing): The Evolution of Automation & AI in Financial Services

Lightico

Documents can either be internally generated and completed by customers or employees, or they can be any kind of document with information on it, such as bank statements, pay stubs, invoices, tax forms, basically any kind of document or image sent in by a customer.

AI 52
article thumbnail

How to Improve Surveys: Amas Tenumah Interviews Martha Brooke

InteractionMetrics

It’s the invoicing. Um, so, you know, there’s examination of how you’re using AI for customer experience and are you getting truly accurate information because we’ve worked with companies where even like with their unstructured data. In this case, it was customer service. It’s the pricing.

NPS 52