Remove Iowa Remove Omnichannel Remove Technology
article thumbnail

How to Improve Government-to-Citizen Engagement in 2022

Comm100

And while trust and technology don’t always go hand-in-hand, the latter will be essential to achieve the former in 2022 and beyond. . Read on to find out how governments can improve G2C engagement in 2022 with a focus on the technology that makes it possible. . Adopt omnichannel customer engagement . Re)gain trust .