Q&A with Chatdesk: How to make the holiday season a CX success
Zendesk
DECEMBER 2, 2020
In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! CSAT / NPS (Net Promoter Score): How satisfied are customers with their experience and are they willing to recommend your services to others. Greg (Zendesk): What was your first job? Industry Average is 60-70%. Industry average is 1-2%.
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