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TextAnalytics Tools. What Are TextAnalytics Tools? In simple terms, textanalytics tools leverage machinelearning, NLP, and other AI capabilities to break down unstructured data from customer feedback, online reviews, customer support chat, etc. But, How Do TextAnalytics Tools Work?
Analytics are what turns your data into insights, and when you’re collecting a lot of data, you need powerful analytics tools to mine for deep insights. The ‘must have’ analytics for every research platform are: Textanalysis — essential for identifying trending topics and sentiment from open text responses.
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