SurveySensum

MARCH 10, 2025

Sentiment Analysis and Emotion Detection Words carry emotions. Thats why Sentiment Analysis and Emotion Detection are critical in Conversational Analytics. Identifies potential legal risks : Flags conversations that may expose the company to lawsuits or violations.

AI 52

AI Text Analytics Compliance Sentiment Analysis 52

SurveySensum

MARCH 7, 2025

Step 2: Applying AI & NLP Techniques Once the data is structured, the next step is applying AI and NLP to analyze and extract meaningful insights. Text analytics for health relies on advanced machine learning and NLP techniques such as: Sentiment Analysis: Determines whether patient feedback is positive, negative, or neutral.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52

PeopleMetrics

APRIL 22, 2025

Aligning with IT, BI, Legal, and Procurement ensures that customer insights lead to meaningful action. Lesson #22 Revisited: Start Small with Transactional VoCYoull Thank Me Later AI is changing the game in transactional VoC programs with predictive insights and automated sentiment analysis.

AI 62

AI VOC Text Analytics NPS 62