Lightico

JULY 26, 2023

The digitization of the financial services sector has generated vast amounts of unstructured data in the form of documents, either PDF or images, and volumes of data that can hold valuable insights for businesses, and help make better decisions. However, extracting meaningful information from this data has been a challenge.

Artificial Intelligence 52

Artificial Intelligence Unstructured Data AI Data Entry 52

Hodusoft

MARCH 12, 2025

Failure to comply with regulations can lead to significant fines, legal issues, or damage to the institution’s reputation. Customer Relationship Management Managing relationships with customers who may have difficulty repaying loans can be challenging.

Contact Center 52

Contact Center AI Machine Learning Finance 52

SurveySensum

MARCH 7, 2025

It uses AI capabilities like NLP and machine learning to analyze, categorize, and interpret vast amounts of text-based healthcare data. Named Entity Recognition: Extracts key medical terms, symptoms, drug names, and diseases from unstructured data. Automates compliance monitoring to prevent legal risks.

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52

PeopleMetrics

APRIL 22, 2025

Aligning with IT, BI, Legal, and Procurement ensures that customer insights lead to meaningful action. Lesson #15 Revisited: You Cant Do This Alone Building the Right Internal Team for VoC in the Age of AI AI can streamline VoC processes, but success hinges on internal collaboration.

AI 62

AI VOC Text Analytics NPS 62