SurveySensum

NOVEMBER 11, 2021

We will tell you why this is happening and introduce some of the best Qualtrics alternatives, along with their main features, pros, cons, and pricing. . Here are the main reasons why it is the right time to look for a Qualtrics competitor. . Derive significant insights from customer feedback by utilizing text and sentiment analysis.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

Aquire

JULY 1, 2021

The most advanced function of this tech is using machine learning to learn over time. Conversational AI technologies revolve around machine learning, natural language processing, and advanced speech recognition. Machine learning (ML). Machine learning helps the system answer these questions over time.

AI 125

AI Artificial Intelligence Machine Learning ML 125

VOZIQ

APRIL 26, 2022

We mentioned one way to combat customer churn is through artificial intelligence (AI), where machine learning and customer interaction analytics provide businesses with an accurate perspective on customer behavior and churn tendencies.

AI 40

AI Machine Learning Sentiment Analysis Artificial Intelligence 40

DMG Consulting

FEBRUARY 25, 2019

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics.

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48

SugarCRM

DECEMBER 14, 2023

Below are some of the main types of data analytics. Transform your raw data into easy-to-understand charts and graphs for easy decision-making Assess customer sentiment with sentiment analysis and accurately detect opportunities for improvement. Machine Learning : Machine learning is a subset of artificial intelligence.

Manufacturing 26

Manufacturing Sales Predictive Analytics Data Mining 26

Lumoa

MARCH 12, 2023

Its top features include sentiment analysis, text and speech analytics, personalized insights, real-time feedback, and machine learning. Clarabridge offers advanced capabilities for text and speech analytics, making it possible for businesses to understand customer sentiment and identify trends.

Customer Experience 78

Customer Experience Customer Journey Map Sentiment Analysis NPS 78

SurveySensum

FEBRUARY 11, 2022

Here are the main disadvantages of Medallia that make people look for better customer feedback tools. . Leverage the potential of machine learning with SurveySensum’s text analysis. So, why are people switching to Medallia competitors? Medallia’s service model doesn’t offer any ownership over the platform.

Close the Loop 52

Close the Loop Touchpoint NPS Customer Feedback 52

InteractionMetrics

JULY 10, 2023

“…for most [machine learning] projects, the buzzword “AI” goes too far. Natural language processing in particular enables sentiment analysis, entity recognition, text classification, and topic modeling. Used properly, AI can extract meaning from unstructured text.

Unstructured Data 40

Unstructured Data B2B AI Customer Experience 40

Lumoa

APRIL 3, 2018

Understanding why your customers are happy or unhappy is the main reason why you should ask for feedback in the first place. Simple sentiment analysis of text analytics can divide a sentiment into three buckets: a sentence can be positive, neutral or negative. That's where text analytics technologies come into play.

Net Promoter Score 126

Net Promoter Score NPS Touchpoint Text Analytics 126

Intercom

AUGUST 11, 2022

You’re able to layer in some technology, artificial intelligence, and machine learning to understand what’s going on so you can process and get to the insight that tells you exactly what’s going on. Our main challenge is awareness” Liam: And what’s next? Our main challenge is awareness.

Start-ups 59

Start-ups NPS Sentiment Analysis Artificial Intelligence 59