Hodusoft

AUGUST 29, 2024

Besides these two main types of AI, other popular AI systems include- Machine Learning (ML): A subset of AI, which uses algorithms that learn from existing data, or unsupervised learning. Deep Learning: A type of machine learning that involves learning from data using artificial neural networks.

Contact Center 52

Contact Center AI Artificial Intelligence Compliance 52

Zendesk

FEBRUARY 28, 2023

Contexer uses a combination of AI/ML and predictive analytics to get your customers the right help center resources. Sweephy (Support) is a data cleaning and preparing automated machine learning tool. Linkzen (Sell) helps you add leads from LinkedIn into Zendesk Sell.

ML 52

ML Predictive Analytics Machine Learning Construction 52

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. That means you can feed artificial intelligence a bunch of existing information on a topic, so it can learn and find patterns and structures. How does generative AI work?

AI 52

AI Machine Learning Artificial Intelligence ML 52

VOZIQ

NOVEMBER 14, 2023

From personalized engagement to predictive analytics, this roadmap points to a new era in which technology seamlessly aligns with human-centric strategies, reshaping the customer experience landscape. Machine learning (ML) models take center stage here, predicting churn risk and identifying risk drivers on an individual customer level.

AI 40

AI Net Promoter Score Predictive Analytics Artificial Intelligence 40

Zendesk

OCTOBER 4, 2023

Using data, AI continuously learns, making it a powerful tool for problem-solving. AI makes intelligent automation possible using these techniques: Machine learning (ML) : A type of AI that utilizes algorithms to learn from the data it acquires.

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

Ameyo Callversations

AUGUST 24, 2022

The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised. These efforts are based on a combination of AI, NLP and Machine Learning (ML).

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

Ameyo Callversations

APRIL 21, 2022

Next-gen technologies such as AI, ML, NLP, AR/VR, and more are capable of helping reduce cost and improving metrics such as revenues, wallet and market share, and steady cash flows. These span from a basic service around storage, networking, and computing to advanced frameworks for using AI and ML models.

Contact Center 52

Contact Center Technology Technology Unstructured Data 52

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. with the help of AI and ML. This makes it an ideal choice! You can also use advanced features like tagging, word-cloud, etc.,

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SugarCRM

OCTOBER 24, 2023

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Today’s CRM tools have been infused with predictive analytics and machine learning capabilities.

CRM 26

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ProProfs

MAY 10, 2023

The company uses Artificial Intelligence (AI) and Machine Learning (ML) to provide detailed insights and analytics to help clients make informed decisions about talent acquisition, development, and management. These tests are highly customizable according to the requirement of the job role. Why We Picked HireVue?

Artificial Intelligence 52

Artificial Intelligence AI Machine Learning Education 52

ProProfs

MAY 10, 2023

The company uses Artificial Intelligence (AI) and Machine Learning (ML) to provide detailed insights and analytics to help clients make informed decisions about talent acquisition, development, and management. These tests are highly customizable according to the requirement of the job role. Why We Picked HireVue?

Artificial Intelligence 52

Artificial Intelligence AI Machine Learning Education 52

SugarCRM

JULY 15, 2021

Aided by machine learning (ML) and artificial intelligence, innovation is just a creative and “opportunistic” team away. Predictive Analytics: Making the Hard Things Easier.

Innovation 49

Innovation Artificial Intelligence Predictive Analytics CRM 49

SugarCRM

JANUARY 30, 2025

Sugar revenue intelligence ( sales-i ) leverages Machine Learning and AI capabilities to drive proactive alerts to end users i.e. flag missed up/cross/switch sell opportunities, uncover hidden revenue streams through, identify churn risk before it is too late etc. Its a Wrap!

CRM 26

CRM ML Predictive Analytics Data Entry 26

SugarCRM

DECEMBER 17, 2024

The CRM is a a good fit for companies seeking a highly adaptable solution without unnecessary complexity but still want to benefit from machine learning and AI-driven models. Sales and Marketing Capabilities Microsoft Dynamics Microsoft Dynamics offers advanced sales and marketing automation features powered by AI and machine learning.

CRM 26

CRM Compliance ML Finance 26