Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. I think I was our first dedicated ML hire.

Machine Learning 23

Machine Learning Start-ups ML Engineering 23

Aquire

SEPTEMBER 21, 2021

Industries from insurance to real estate feel the benefit of implementing digital transformation. Read all about the facts and figures behind the trends in digital transformation. 10 Examples of digital transformation. United Airlines meets customers wherever they are. Airline passengers are becoming increasingly digital first.

Artificial Intelligence 145

Artificial Intelligence Real Estate Innovation Start-ups 145

SurveySensum

MAY 20, 2020

Entirely removed the non-essential content out from the prime real estate zones. Scrupulously considered the use of stick-to-scroll for elements, like the ‘pay now’, search bar, ‘add to basket’, CTAs, etc. Lightened the bulky headers. As business is choosing to be available at ease to customers now there is an App for everything.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52