PeopleMetrics
JULY 23, 2018
Verified feedback comes from experts, commonly called mystery shoppers or quality assurance professionals , who are hired to assess the experience that a company provides its customers. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data.
Comm100
AUGUST 21, 2018
Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data. Comm100’s chatbot uses Natural Language Processing (NLP), which allows your chatbot to “learn” from examples that you provide it, and use these examples to improve its algorithm.
Comm100
AUGUST 21, 2018
Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data. Comm100’s chatbot uses Natural Language Processing (NLP), which allows your chatbot to “learn” from examples that you provide it, and use these examples to improve its algorithm.
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