Remove Machine Learning Remove Non-Profits Remove Predictive Analytics
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Beyond NPS: Why Customer Feedback Needs a 360-Degree Revolution

eglobalis

In accounting, your Net Operating Profit number tells you nothing about causes. Siemens and Unilever, like all the companies I know, use several metrics, data analytics, and KPIs to drive conclusions. For instance, a company’s operating profit number is useless without additional metrics and other supporting information.

NPS 453
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Top GDPR Compliant Survey Platforms for 2025

SurveySensum

In fact, according to research, companies that focus on customer expectations not only grow significantly faster but are 60% more profitable. This can destroy your financial budget and be heavy on your pockets, making compliance non-negotiable. And that’s why, precisely, Ive done the heavy lifting for you.

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Learn how analytics is the key to a differentiated customer experience program with Dun & Bradstreet

Qualtrics

That’s the behavioral aspect of analytics. The predictive analytics tell you “who” to target, but the behavioral data tells you “when” to target them. How many non-profits would like to do some kind of survey, but they don’t have a survey tool? How do you go from predictive to prescriptive?